Privacy policy

 

Last updated: February 25, 2025

At Velora Veils ("we," "us," "our"), we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.veloraveils.com ("Site") or use our services.

1. Information We Collect

We collect different types of information depending on how you interact with us, including:

Personal Information You Provide: Name, address, phone number, email, payment details, and order information.

Automatically Collected Data: Device and browser details, IP address, and browsing activity using cookies and similar technologies.

Third-Party Information: Data from payment processors and service providers like Shopify.

2. How We Use Your Information

We use your personal information to:

Process orders, payments, shipping, and returns

Provide customer support and improve our services

Send promotional emails (you can opt out anytime)

Enhance security and prevent fraud

3. How We Share Your Information

We may share your information with:

Service providers (e.g., payment processors, shipping partners)

Marketing partners (for advertising, if you consent)

Legal authorities (if required by law)

4. Cookies & Tracking Technologies

We use cookies to enhance your experience and improve our Site. You can manage cookie settings in your browser. Blocking cookies may impact functionality.

5. Your Rights & Choices

Depending on your location, you may have rights to:

Access, correct, or delete your personal data

Opt out of data sales or targeted ads

Restrict or withdraw consent for data processing To exercise these rights, contact us at info@veloraveils.com.

6. Data Security & Retention

We take reasonable steps to protect your information, but no system is 100% secure. We retain your data as long as necessary for legal and business purposes.

7. International Users

If you’re outside the U.S., your data may be transferred internationally under legal safeguards.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes take effect when posted on our Site.

9. Contact Us

For questions or requests regarding your data, contact us at info@veloraveils.com. Please use the email address veloraveil@outlook.com temporarily.