Shipping policy

 

Shipping Policy

At VELORA VEILS, we strive to deliver your order as quickly and efficiently as possible. Below is our shipping policy:

  1. Shipping Costs
    Shipping costs are automatically calculated during checkout based on the weight and destination of your order. 

  2. Shipping Time
    Orders placed before 22:00 on weekdays will be shipped the next business day. All orders are delivered within 1-2 business days including Saturday, unless otherwise stated on the product page.

  3. Delivery
    We ship orders through reliable courier services such as PostNL or DHL. You will receive a tracking number once your order has been shipped, so you can track your package.

  4. Not Home at Delivery
    If you are not home at the time of the first delivery attempt, your package will be delivered to a nearby pickup point. You will receive a notification with the details.

  5. Returns
    If you are not satisfied with your order, you can return it within 14 days. Please refer to our return policy for more information on how to initiate a return.

If you have any questions about your order or shipping, feel free to contact us at info@veloraveils.com. Please use the email address veloraveil@outlook.com temporarily.

Thank you for shopping with VELORA VEILS!